Infrastructure and networking
- Planning, design, implementation and management
- Advanced secure networking, structured cabling, LAN and Wi-Fi
- Wireless networking, single office to campus
- VPN for remote staff and branch offices
About Us
IT that runs quietly, since 2013.
AVGN Infotech plans, builds, secures and supports the IT that organisations across India depend on every working day. Our promise has not changed since the first year: provide more support than people expect, and build relationships that last.
2013Founded
New PanvelHead office
Mumbai and Navi MumbaiWhere we work
3Own software products
visibility
Our vision
To be the IT partner that organisations trust, in India and beyond, by delivering technology that is dependable, current and able to grow with them.
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Our mission
To deliver dependable IT and responsive support that help our clients grow, using relationships built on transparency and integrity, so operations run around the clock while our clients focus on their own work.
What we do
Five things, one team.
Security and data protection
- Data security across endpoints, network, apps and cloud
- Data backup on premises, in the cloud, or both
- ISMS policies aligned to ISO/IEC 27001
Cloud and support
- Cloud migration, backup and disaster recovery
- 24×7×365 IT support: phone, remote session, on site
- Managed IT: monitoring, patching, help desk, reporting
- Virtualization on VMware and Hyper-V
- AMC, comprehensive and non-comprehensive
Hardware and rentals
- Branded servers, desktops, laptops, printers, firewalls
- Laptops, desktops and servers on rent
Website & Software Development Services
- Web and e-mail hosting, domain registration
- Website and software development
Our own software
- OneDesk for the help desk
- GatePass VMS for the gate
- AVGN Connect for WhatsApp notices
How we work
Five steps, start to support.
- STEP 1Listen
A call or a visit to understand what you run today, what breaks, and what you plan next.
- STEP 2Assess
An engineer looks at the real setup: servers, network, security, backups, users.
- STEP 3Propose in plain language
One written proposal: what we recommend, why, and what it costs. No jargon, and an itemised quote.
- STEP 4Implement with the least disruption
Work is scheduled around your hours, tested, documented and handed over.
- STEP 5Support and report
Every request is logged as a ticket in OneDesk, and you receive a report you can read.
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Example. A 40-seat engineering office in New Panvel asks for better Wi-Fi and a proper firewall. We survey the floor on a Tuesday, send one proposal on Thursday, install over the weekend, and on Monday every user is on the new network with the old one switched off. The office then moves to a managed IT contract, so the same engineers who built it keep it running.
Who we work with
Schools, factories, hotels, offices and institutes across India.
Industries we serve arrow_forward
task_altOwn engineers, Mumbai & Navi Mumbaitask_altClients across India by phone and remote sessiontask_altOneDesk in 13 Indian languages
Where we are
Offices
- location_onNew Panvel, Navi MumbaiShop No-42, near Miraj Cinema, opp. Rajlaxmi Jeweller, Sector-1, New Panvel East, Panvel, Maharashtra 410206
- location_onAndheri East, Mumbai3 Premini Niwas, Malpa Dongari No. 2, near Tridha International School, Andheri East, Mumbai 400093
We supply and support
AcronisAdobeBitdefenderCiscoCP PlusD-LinkDellEpsoneSSLHPLenovoMatrixMicrosoftSonicWallSophosSynologyTP-LinkUBNT
FAQs
Questions buyers ask us.
Do you work outside Mumbai and Navi Mumbai? expand_more
Yes. Our engineers are based in Mumbai and Navi Mumbai, and we support clients across India by phone and remote session, with on-site visits arranged as needed.
What qualifications do your engineers have? expand_more
Our engineers have formal training in computer hardware, networking and IT, such as a Diploma in Computer Hardware and Networking, BSc IT or BCA, and CCNA training.
Are you a reseller or a service company? expand_more
Both, in that order of importance. We supply hardware and licences because our clients need them, but our business is keeping IT running. We recommend products we are prepared to support.
Who will I deal with? expand_more
A named engineer for contract clients, backed by the 24×7×365 support desk. Every request is logged as a ticket, so nothing depends on one person remembering.
Tell us what you run and what keeps breaking.
We come back within one working day with a clear next step.