Asset tagging
Lists and tags every covered device
Services
One contract, a year of care
Preventive maintenance, repairs and support for your computers, servers, network and printers, at a price agreed once a year.
groupsFor Fleets of hardware that must keep working
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AMCPreventive visits and breakdown repairs for a year, at a price agreed once.
- 1Asset list
- 2Inspection and quote
- 3Agreement
- 4Service and renewal
Comprehensive & non-comprehensiveContract types
Scheduled visitsPreventive
Service historyPer device
What it is
A year of care, one price.
An Annual Maintenance Contract keeps your IT hardware working through scheduled preventive visits, repairs and support in between. Comprehensive AMC covers service and replacement parts; non-comprehensive AMC covers service and labour, with parts charged separately.
verified
In short
Preventive visits and breakdown repairs for a year, at a price agreed once.
What AVGN does
Five parts of the contract.
Preventive maintenance
Scheduled preventive maintenance: cleaning, updates, disk and battery checks
Breakdown repairs
Attends breakdowns with diagnosis, repair and part replacement
Full coverage
Covers desktops, laptops, servers, network and printers
Service history
Keeps a service history per device for renewal
Step 1
Asset list
You send the list, or we visit and make one; each device is tagged.
Step 2
Inspection and quote
Condition noted; a price per device or site for each contract type.
Step 3
Agreement
Scope, visit schedule and exclusions in writing.
Step 4
Service and renewal
Visits and breakdown repairs through the year; a renewal review of what to replace.
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Example. A textile company with 45 desktops, 2 servers, 12 printers and a 24-port network in Bhiwandi takes a comprehensive AMC. Quarterly visits clean the machines and update them; over the year two power supplies, one disk and one printer fuser fail and are replaced under the contract without a purchase order each time. At renewal the history shows five desktops past seven years old, and the company plans their replacement instead of insuring them again.
Plan your AMC
Tell us what you run. We price it.
Set the numbers, add your details and send. An engineer comes back within one working day with a clear quote.
Who it’s for
For fleets that must keep working.
Organisations with a fleet of hardware that must simply keep working: offices, factories, schools, hospitals, hotels and shops.
FAQs
Questions about AMC.
Which contract should we choose? expand_more
If most devices are out of warranty and you want no surprises, comprehensive. If devices are new and under warranty, non-comprehensive covers the service while the manufacturer covers parts.
What does the AMC not cover? expand_more
Damage from physical mishandling is not covered. The exclusions are written in the agreement before you sign.
Do you offer computer AMC and CCTV AMC? expand_more
Yes. Computer AMC and IT AMC cover desktops, laptops, servers, network and printers; CCTV AMC covers cameras and recorders.
Everything we do
All our services, one team
24×7×365 IT SupportAMC — Comprehensive & Non-ComprehensiveAdvanced Secured NetworkingCloud SolutionsData Backup SolutionsData Security SolutionsFirewall & VPN SolutionsISMS PoliciesIT Infrastructure ConsultingIT Infrastructure Planning, Design & ImplementationManaged IT ServicesVirtualization SolutionsWeb & Email HostingWireless NetworkingLaptops on RentServers on RentCCTV & Camera ServicesComputer & Laptop RepairWebsite & Software Development Services
IT Infrastructure Planning, Design & ImplementationManaged IT ServicesVirtualization SolutionsWeb & Email HostingWireless NetworkingLaptops on RentServers on RentCCTV & Camera ServicesComputer & Laptop RepairWebsite & Software Development Services24×7×365 IT SupportAMC — Comprehensive & Non-ComprehensiveAdvanced Secured NetworkingCloud SolutionsData Backup SolutionsData Security SolutionsFirewall & VPN SolutionsISMS PoliciesIT Infrastructure Consulting
Send your asset list, or ask us to make one. You receive a quote for both contract types.
We come back within one working day with a clear next step.